New Customer Welcome

Welcome to Pioneer Rentals!

Thank you for choosing us to manage the rental of your building. We appreciate your business and look forward to giving you an excellent experience. This page has everything you need to know about making payments and reaching us.

Pioneer Rentals, LLC is an RTO One managed company. That's why you'll make payments and reach our team through RTO One.

See everything on your account online

Use the account number and contract number from your welcome letter to set up your online account. Once it's set up, you can view your account details and make payments any time.

Set Up Your Account
Your Payments

Your monthly payment

Your payment amount, due date and account details are in the welcome letter we emailed or mailed you when we received your contract. Keep it somewhere handy.

Due date
1st, 5th, 10th or 15th

Payments are due on one of these days each month. You chose your date when you signed your contract, and it's listed there.

Late fee
$5.00 after 5 days

A $5.00 late fee is added if your payment is more than 5 days past your due date.

Make payments to
Pioneer Rentals, LLC

Please make all checks and money orders payable to Pioneer Rentals, LLC.

Ways to Pay

Choose the way that works for you

Autopay

Your payment is made automatically on your due date every month.

  • Bank account (ACH): fill out and sign the Monthly Autopay Authorization form.
  • Credit or debit card: log in to your online account to set up card autopay.
No fee for autopay.
Set Up Autopay

Online

Pay any time at rtoone.com. The information you need to register is in the welcome letter we emailed or mailed you.

Online payments have a 2.5% webpay fee.
Pay Online

By mail

Mail a check or money order to:

Pioneer Rentals, LLC
P.O. Box 41758
Nashville, TN 37204
No fee for mailed payments.
Also by phone: pay through our automated phone payment system at 615-622-5761.
Phone payments have a 2.5% convenience fee.

New phone number or address?

To keep your account up to date, please call us or send us a message with any changes to your phone numbers or addresses.

Contacting us

Our business hours are Monday–Friday, 9:00am to 5:00pm Central Time.

Mail
P.O. Box 41758
Nashville, TN 37204
Phone
615-622-5761

Thank you for your business!